Frequently Asked Questions

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A collage of nine different dogs, each with a unique color label. The top row features a black dog on a pink background labeled Bright Pink, a small gray dog on a purple background labeled Lilac, and a white fluffy dog on a blue background labeled Turquoise. The middle row shows a darker gray dog on a blue background labeled Royal Blue, a tan dog with a rainbow lollipop on a yellow background labeled Yellow, and a light brown dog with a fluffy white patch on a green background labeled Olive. The bottom row has a white dog with pink tongue on a light blue background labeled Light Blue, a gray dog wearing a hat on a red background labeled Maroon, and a white fluffy dog with pink ice cream on a pink background labeled Light Pink.

  • Book online and it will let you book a date and time. You will then have a questionnaire and a short agreement to complete. You can give us a call or message us on whatsapp 0777 1525 888.

  • You will receive an email confirmation with the date, time & location of your booking.

    We will also confirm your appointment the day before your shoot.

  • Our photoshoots are at our home studio and is fenced off where you can let your dog off-leash and they are able to explore their surroundings to get comfortable. Once your dog has sniffed and peed on everything, yes it happens, we can introduce ourselves and get them used to our equipment. Then we get into the fun stuff! Your dogs comfort and safety is our priority!

  • 5-7 days after your photoshoot you will receive an online gallery of watermarked photos. You can then choose which photo/s you'd like to receive as the one/s included with your package that you paid for. Then you can choose any other photos as digitals or have them made onto one of our great quality products.

  • We are based in Bristol, BS16 1JF, very near Snuff Mills. On your booking confirmation we will give you the exact address.

  • Your dog will be the only dog in our studio and the garden surrounding the studio is full enclosed.

    We do have dogs of our own and we will keep them in the house until you leave.

    Give us a call when you arrive in the parking area so we can get our dogs inside.

  • We can take as much time as needed to let your dog adjust to their surroundings. We understand that some dogs need a little extra time to get comfortable.

  • Yes but let me know before hand, there may be an extra charge.

  • We will confirm your appointment the day before your appointment and we can discuss what backdrop colours you would like.

  • We prefer dogs to be “naked” but if you would prefer your dog to stay on a lead we can work around it.

  • If you need to cancel or reschedule up to 48 hours before your shoot we can cancel or rebook.

    If you cancel within the last 48 hours you would unfortunately loose your deposit/booking fee as we are unable to fill your space last minute.

  • Absolutely, we can include you in the shoot.

  • You are welcome to bring your dogs favourite treats & toys! You are also welcome to bring anything you'd like in the photos, prop wise.

  • Keep eyes trimmed and clean. That’s where you get their pawsonality.

    For fluffy dogs, we recommend either going for a groom a couple weeks before the shoot or at least a good brush/ trim up around the eyes. The eyes are the most important part of your pups face so we want to be able to see them!

  • If your dog gets full quickly don’t feed too much before because we use lots of treats, so we don’t want them to feel too full.

  • A walk before hand is good but don’t wear them out, we want to catch some of there energy and personality.

  • Wait in the car park, we will let you in once we have our dogs out the way.  If you would like to call and let me know you are here my number is 0777 1525 888

  • Relax and enjoy this time with your dog. We have had crazy dogs, jumpy dogs, barking dogs, weeing dogs, kissing dogs, bad breath dogs, scared dogs and the list goes on.

    Every dog is different, we will deal with whatever happens. We have had it all so don’t worry.

  • Depends on which package you choose. But we are happy to spend longer if necessary.

    We spend time getting to know you and your dog. We then spend some time getting them familiar with our equipment, lights and noises. We then photograph in short bursts making it fun and enjoyable. We are always mindful of your pet being tired or if they have had enough.

  • Each session and dog is different, some pets are natural models and give a little extra magic, whilst others may need a bit more time to settle. We don’t guarantee a number but we aim for between 10 - 12 for a mini shoot. 15 - 20 images probably more for a longer shoot. More images if its a longer session.

  • You can either come back to our studio to view your images or we will send you an email link to your very own private gallery where you can see your photos at your leisure - these will be watermarked.

    These images will be cropped and coloured but not fully edited.

    Once you have chosen your “included package” images and any extra images you would like to purchase we will then edit them fully and make them available (watermark free) for you to for 3 months to download as often as you like.

  • In the link to your images there is an option to buy wall art and products.

    Alternatively you can come back to our studio to view your images and we can order them together.